patchbay.shop

TERMS AND CONDITIONS & USER AGREEMENT

By registering on patchbay.shop the user accepts the terms and conditions defined in this document, and acknowledges the following:

USER DATA

Users are solely responsible for maintaining the security and confidentiality of their account credentials. We strongly advise logging in only through secure, trusted networks and avoiding the use of public or unprotected connections, such as unsecured Wi-Fi or unreliable VPN services. Under no circumstances should users share their login details or allow unauthorized individuals to access their accounts. We cannot be held responsible for any unauthorized access, data loss, or account compromise resulting from the use of insecure network connections, third-party tools, or user negligence.

PRIVACY

We respect your privacy and are committed to protecting your personal information. We do not sell, share, or disclose any personal data to third parties under any circumstances, except where required by law. All personal information collected is used solely for the purpose of providing and improving our services, and is handled with the utmost care and confidentiality.

RESTRICTIONS

Users are strictly prohibited from sharing their account login information with any other individual or entity. Each account is intended for use solely by the registered account holder and may not be accessed or used by anyone else. We reserve the right to suspend or permanently terminate any account, without prior notice, if we have reason to believe that account sharing or unauthorized access has occurred. This policy is in place to protect the integrity and security of our services and user data.

PRODUCTS USAGE

Our products are strictly intended for personal, non-commercial use only. Any use of our products in a commercial setting—such as for resale, promotion, public display, or incorporation into commercial offerings—is strictly prohibited without prior written consent from patchbay.shop. Unauthorized commercial use constitutes a violation of our terms and may result in legal action, including prosecution and claims for damages to the fullest extent permitted by law.

COPYRIGHT

Any form of copying, sharing, distributing, reselling, or otherwise reproducing any of our products, whether in part or in full, is strictly prohibited and constitutes a violation of copyright and intellectual property laws. Such actions are not permitted under any circumstances and may result in legal action. We reserve the right to pursue prosecution and seek damages to the fullest extent of the law against any individuals or entities found to be engaging in such unlawful activities.

Users are strictly prohibited from claiming authorship of our products or presenting them as their own creation in any form. This includes, but is not limited to, commercial music, advertising, branding, publishing, or distributing our products under a different name or identity. Misrepresentation of ownership is a violation of intellectual property rights and may result in legal action, including claims for damages and other remedies available under the law.

LIABILITY

We cannot be held responsible for any issues, damages, loss of data, memory corruption or malfunctioning equipment whether direct, indirect, incidental, or consequential, that may arise from the incorrect or unintended use of our products and services. All use is undertaken at the user's own risk, and it is the responsibility of the user to ensure proper precautions and due diligence are taken. It is the user’s responsibility to ensure that they have the proper equipment and are using the correct procedures when transferring data from the computer to their digital instrument. This includes but is not limited to verifying compatibility between devices, using appropriate cables or interfaces, and following the manufacturer’s recommended data transfer methods. We are not responsible for any errors, data loss, or equipment malfunctions resulting from improper setup or incorrect data transfer practices. All products are provided on an “as-is” basis without any warranties, express or implied. We make no guarantees regarding the accuracy, performance, reliability, or suitability of our products for any particular purpose. By using our website and products, you acknowledge and agree that you do so at your own risk, and we can not be held liable for any issues, losses, or damages that may arise from their use.

Due to the nature of digital content, all sales on our products are final. Once an order has been placed and payment has been successfully processed, no returns, exchanges, or refunds will be provided under any circumstances. By completing a purchase, you acknowledge and agree to this policy.

PRICING & PAYMENTS

Please note that all prices listed on our website are displayed in Great British Pounds (GBP). We do not have any control over currency conversion rates or fees that may be applied by your payment provider or bank. As such, the final amount charged in your local currency may vary depending on the current exchange rate and any additional charges imposed by your financial institution.

We reserve the right to change the prices of our products at any time without prior notice, including both increases and decreases. If a product you have purchased is later offered at a lower price, you will not be entitled to a refund or credit for the difference. All purchases are made at the price displayed at the time of the transaction.

ADDITIONAL CHARGES

A transaction fee of £0.20 is applied to each order, regardless of the number of products purchased. This charge is added on top of the total cost of the products and is payable each time an order is placed.

WEBSITE CONTENTS

All contents of this website — including, but not limited to, products, graphics and music content (demo tracks, melodies, arrangements) are the exclusive property of patchbay.shop and are protected by copyright and intellectual property laws. Any unauthorized use, copying, sampling, reproduction, distribution, falsly claiming ownership, or theft of any content from this site is strictly prohibited. Legal action may be taken against individuals or entities found to be in violation of these terms.

ACCESSIBILITY

We strive to maintain uninterrupted access to our website and payment systems; however, we cannot guarantee continuous availability. We cannot be held responsible for any temporary interruptions, outages, or inaccessibility of the website or payment processing services due to server issues, maintenance, technical failures, or factors beyond our control. We appreciate your understanding and patience in such instances.

UPDATES

We reserve the right to perform maintenance, implement updates, or make changes to the website at any time in order to improve functionality, security, or performance. During such periods, the website may be temporarily unavailable or experience limited accessibility. We will make reasonable efforts to minimize disruptions, but we cannot guarantee uninterrupted access during these times. By using the website, you acknowledge and accept that occasional downtime may occur.

REPORTS POLICY

In the event that a problem is reported, we aim to respond within 48 hours. However, please note that response times may vary depending on the volume of reports we receive.

UPDATES TO THESE TERMS

We reserve the right to revise these terms outlined in this document at any time, without prior notice. However, when changes are made, we will make reasonable efforts to notify users. Continued use of the website or our products after any changes indicates your acceptance of the updated terms.

Last updated on: 22/06/2025